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Lockbox Services Enhance the Healthcare Revenue Cycle


Attention to business details make a significant impact on your healthcare practice’s overall efficiency and profitability. You’ve probably heard about providers using lockboxes as a way to streamline banking tasks, but have you considered the benefits they can extend into your organization’s other needs?

Consider how much time your team spends on the following each day:

  • Sorting mail

  • Preparing deposits (adding checks, separating credit cards, checks, and EOBs)

  • Traveling to the bank to make deposits 

  • Remotely scanning deposits

  • Scanning paper

  • Sorting and storing paper and images

  • Manually posting EOBs and patient coupons

  • Researching items

Maximizing return on investment (ROI) is naturally a top priority for business owners. The expense of labor and the amount of time required to accomplish these tasks may not be cost-effective to handle in-house. And, of course, every practice must consider whether they can document that their current processes are HIPAA and PCI compliant.

If a lockbox sounds like it may be a good solution for your practice, it’s helpful to understand that not all lockbox providers are created equal. The best medical lockbox services:

  • Are HIPAA compliant

  • Speed up cash flow through a quick deposit process

  • Reduce days outstanding

  • Eliminate staff time and labor costs needed to sort mail, prepare deposits, make deposits, scan and store paper and images, manually post EOBs, research items

  • Include a seven year indexed image repository for easy research

  • Eliminate paper

  • Limit employee liability

  • Include a posting queue for tracking work posted

  • Can process patient and payer credit cards

  • Can convert paper EOBs to 835 files for automated posting

  • Reduce errors and fraud

A great lockbox provider will work for your practice as a trusted partner. Let the healthcare team at Sunflower Bank prepare a lockbox solution that maximizes your ROI, speeds up cash flow, minimizes risk, ensures compliance, and reduces opportunities for theft and fraud. We take care of details that help your practice run smoothly, efficiently, and profitably.


Ready to explore how First National 1870 can assist you? Speak to a personal banker at a branch near you, contact a specialist on our Wealth Management team, or find the right financial partner on our Commercial Banking team for your business needs. 

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This article contains general information only. First National 1870 is not, by means of this article, rendering accounting, financial, investment, legal, tax, or other professional advice or services. This article is not a substitute for such professional advice or services, before making any decisions related to these matters, you should consult a qualified professional advisor..