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Protect Your Login Credentials


When doing your banking online, using proper security measures is critical to help prevent your information from getting into the wrong hands. That’s why keeping your personal and financial details safe takes steps on your part, as well as the banks. It’s our goal to ensure our customers have the safest and most secure methods to do their banking online, and to provide access to readily-available educational resources for helpful reference.  

One of many safety measures we’ve taken to help protect your accounts is to enable the ability for you to update your own User ID and Password within our Personal Online Banking portal and the mobile banking app, and encourage you to update them regularly. Protecting your login credentials is especially important for your bank accounts, as well as other portals or companies that you’ve given permission to access your financial or personal information. 

While there is no foolproof way to totally eliminate the risk associated with accessing your accounts online, using smart online banking security practices will help you greatly reduce your chances of becoming a victim of cybercrime. As a best practice, keep the following tips in mind when creating secure online credentials:

Complex Credentials Are Best

Use unique, complex User IDs and Passwords when creating and updating your login credentials, incorporating a minimum of 8-26 characters, and a combination of letters and numerals. Don’t repeat Usernames or Passwords across multiple accounts. An experienced cybercriminal knows that many people tend to reuse User IDs and Passwords, and will try them for every account.


Update Your Credentials Regularly

Security experts recommend that people update their credentials at least every 30-90 days. Our advice to help stay on top of this is to consider scheduling a recurring reminder on your calendar to update your ID and Password regularly.

Learn More About Online Banking Security and Safety

Review this article from the Federal Trade Commission for even more helpful online security tips and steps to help you carefully guard your personal information.

We’re here to help! Please reach out with any questions, and be sure to call us if you experience any online fraud, or fall victim to a scam involving your Sunflower Bank or First National 1870 account. Customer Care support is available at 888-827-5564, Mon. – Fri., 8 a.m. to 8:00 p.m. and Sat. 8 a.m. to 4 p.m. CT for assistance. 

Security Center

Ready to explore how First National 1870 can assist you? Speak to a personal banker at a branch near you, contact a specialist on our Wealth Management team, or find the right financial partner on our Commercial Banking team for your business needs. 

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This article contains general information only. First National 1870 is not, by means of this article, rendering accounting, financial, investment, legal, tax, or other professional advice or services. This article is not a substitute for such professional advice or services, before making any decisions related to these matters, you should consult a qualified professional advisor..